약관 및 정책
Cyber Ethics
Core Values
- 1.Kakao pursues strict integrity in all company actions, as well as in building relationships between employees and external stakeholders through ethical management practices.
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2.Kakao prevents, discovers, and remedies acts that violate the Code of Ethics.
- Prevent
- Clarify and promote principles, standards and common sense
- Inspect
- Diagnose process based on data analysis
- Heal
- Discover, Enact contingency plan, Protect victims, Enforce disciplinary action, Recommend personnel actions, Notify results, Implement measures to prevent recurrence
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3.Nevertheless, upon acknowledging acts that violate the Code of Ethics, we take appropriate measures without delay.[Types of behavior that is considered crossing the line and the principles for the company's actions]
Types of behavior that is considered crossing the line and the principles for the company's actions
Business Process
(Handling Reports Submitted
via Hotline)
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Ethics Department
(Personnel consultation in case of workplace bullying) Accepts reports and interviews the whistleblowerAccepts reports on violations of Kakao's ethics regulations through hotline, TellMe Kakao, email, etc.
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Ethics Department Investigates the facts of the report
Conducts an investigation to confirm facts and judge the violation of the ethical standards
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Standing Ethics Committee Decides whether to hold an Ethics Committee meeting and convenes the meeting
Convenes an Ethics Committee meeting if the chairperson deems it necessary or if more than half of the committee members agree
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Standing Ethics Committee,
Ethics Department Shares the resultsShares the reported contents, investigation results, and Ethics Committee decisions internally and with the whistleblower
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Standing Ethics Committee,
Ethics Department Proceeds with retrial procedures as necessaryProceeds with the retrial procedure if a retrial is decided
How to submit a hotline report
Kakao hotline accepts reports and provides consultation on any unjust actions or demands, such as requests for money or entertainment, misuse or abuse of Company assets, improper investment into vendors, leak of confidential information, tamper of documents or data and other corrupt and illegal activities conducted by the Kakao Krew. Details of the report are confidential, and the informant's identity remains anonymous, ensuring that the informant can submit their report with confidence. Efforts will be made to process the report quickly.
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Ethics guideline on receiving gifts and entertainment
Code of Ethics
Kakao employees and their family members are prohibited from receiving any money or entertainment provided by competitors, customers, and other business partners that could lead to a conflict of interest. In principle, money, goods, and gifts must be returned immediately upon receipt, and any items already received must be sent to the return center for further guidance. The Krew shall not request gifts, compensation and/or business-related preferential treatment for the benefit of themselves, their families or friends. Issues may arise in the following events.
- An interested party dines and entertains the Kakao Krew
- An interested party sends money or flowers to a Kakao Krew's personal occasion
- An interested party provides lecture fees, concert tickets to a Kakao Krew, or pays for their meal for reasons that are justified as training, pep rallies or cultural events
- An interested party offers conveniences that includes rides, lodging expenses and tour guides while accompanying a Kakao Krew for business purposes
- An interested party offers conveniences to a Kakao Krew, including prizes and special discounts